Charlotte Top

You may be subject to import duties and taxes once your order arrives in your country. Any additional customs fees are the responsibility of the recipient. We have no control over these charges and cannot predict what they might be. Please contact your local customs office to request details of these.

1. Shipping:

• If your order includes both in-stock and pre-order items, we typically ship the full order together once all items are available. However, if you would prefer to receive the in-stock items first and have the pre-order items shipped separately once they're ready, we will support free shipping for up to 2 separate shipments.
• For any specific shipping requests, please chat with us via live chat widget on the left corner of your screen. View Full Shipping Policy

2. Returns & Exchange:

• Returns or exchanges must be made within 7 days from the date of receipt. Items returned outside this period will not be accepted.
• Discount Items during sale season are final sale and are not eligible to return or exchange.
• View Full Returns & Exchanges Policy.